Filled Framework / Example

Crisis Escalation Framework

Medical Center Accreditation Example

This example shows how to classify a real-world crisis according to severity level. The categories below depict a Medical Center's CJCI accreditation trauma. Each level maps to a specific response protocol and a defined team activation.

Level	Classification	Scenario	Response Protocol
Level 1	Critical	Loss of accreditation or BLS certification	Immediate CEO notification; Activate Crisis Comm Team; Hourly status updates to Board of Directors
Level 2	Significant	Compliance finding with imminent survey notice	CBO alert; Daily Crisis Comm staff calls; Eternal comm to stakeholders
Level 3	Emerging	Corective action plan already in operation; Informal staff concerns	IC director alert; Weekly Crisis Comm updates; Corrective action communication to internal staff
Level 4	Operational	Raised issue found during onand audits; No patient safety impact	QMA department alert; One coll ; Board Notification in agenda

Indicator Key

Red: Critical / Activate Full Crisis Protocol

Yellow: Caution / Aten or Higher / Activate Crisis Team

Crisis Severity Framework by Angie Bailey // angieqbailey.com