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Crisis Escalation Framework

Classify the crisis. Match the response.

Use this framework to classify any crisis event by severity level. Each level maps to a defined response protocol and team activation trigger. Fill in organization-specific examples and tailor the protocols to your team structure.
Level Classification Description Examples Response Protocol
Level 1 Critical
Level 2 Significant
Level 3 Emerging
Level 4 Operational
Indicator Key
Red: Critical
Yellow: Caution
Crisis Severity Framework by Angie Bailey // angieqbailey.com